End-to-end CKAN Services

Consultancy, migration, support, maintenance and resources

Frequently Asked Questions

CKAN Consultancy

What CKAN consultancy services do you offer?

We can cover every stage of an organization’s data journey, from evaluating and understanding your data capacity and needs to the initial setup and configuration of data management solutions, the finished product, and long-term support, management, and optimisation. 

We can move your organisation beyond ad hoc responses to the daily challenges of working in the rapidly evolving data and digital space towards more comprehensive and sophisticated approaches.

How do you customise CKAN solutions for specific industries?

Government, business, not-for-profits, and research institutions and universities all have unique data management needs. We focus on aligning CKAN with the specific goals of your organisation, whether it’s improving data quality and accessibility, DCAT or FAIR compliance, or improved internal or external data sharing and collaboration. 

Our services include data audits for a whole organisation overview of your data needs and capabilities, help with data governance, security, and risk mitigation, and advice to ensure your CKAN solution is configured to support industry-specific standards and workflows. 

Can you assist with CKAN migrations?

Yes, we specialise in all aspects of migrating proprietary or any legacy data management systems to CKAN. Our team helps plan and execute smooth migrations with minimal disruption and guaranteed data integrity during the process. Whether you’re moving from a proprietary or open-source system, or a combination of both, we have the expertise to guide you safely through every step.

CKAN Hosting

What CKAN hosting services do you provide?

Link Digital offers reliable, flexible cloud hosting services for CKAN open data portals, internal data management systems, and metadata catalogues. We can install CKAN on cloud infrastructure and configure it according to a client’s precise requirements on platforms including Amazon Web Services, Microsoft Azure, Google Cloud, and secure government clouds. 

Link Digital can manage all aspects of your hosting environment, including server maintenance, backups, and performance optimisation, ensuring your data is stored effectively and safely and your CKAN instance always runs smoothly.

Is your CKAN hosting scalable?

Yes, our hosting solutions are designed to scale up or down, responding rapidly and easily to the changing requirements of your organisation. This makes them cost-effective and ensures your CKAN instance can perform to its optimal capacity, even as the data volume, user traffic, and other factors affecting your business or organisation evolve.

CKAN Support

What types of CKAN support do you offer?

Our CKAN support includes software upgrades and regular maintenance, backed by training and documentation. Our support packages and expert guidance are designed to ensure your CKAN instance runs reliably, smoothly, and with fast response times when you need it most. 

How can I contact your CKAN support team?

You can contact our CKAN support team via email, phone, or through our online support portal (Helpdesk). Our team is available during business hours and, depending on your support package, can also provide round-the-clock global critical help and maintenance.

CKAN Resources

What CKAN resources do you provide?

We provide a variety of resources to help you get the most out of CKAN, including documentation, tutorials, best practices guides, and case studies. Our resources are designed to empower your team with the knowledge and skills needed to manage and optimise your CKAN data portal and maximise the value of your data across its entire life cycle. 

Our resources include training on data literacy, improved data governance, and guidance on how the growth of open data and data sharing interfaces with organisational change, the diversity of skills, the shifting needs of business, government, and civil society, as well as new forms of working and collaborating.

Can I access community resources for CKAN?

The CKAN software is supported by a core development team to keep it in good shape, as well as a large and expanding global user base that includes people drawn from private enterprise, academia, and the community sector.

Link Digital is a ‘co-steward’ of the software and can provide you with access to this extended user group, as well as a wide range of CKAN community resources, including GitHub repositories – the central storage locations for managing and tracking changes in files and directories – so you can stay updated on the latest developments, new features, and defect correction.

Do you provide templates or extensions for CKAN?

Yes, we offer a variety of CKAN templates and extensions designed to enhance your data portal’s functionality. CKAN is highly customisable through a wide variety of extensions that can vastly increase its basic functionality and integrate in a seamless manner with a user’s existing data and digital operations. 

Link Digital can tailor a comprehensive solution to your organisation’s specific requirements by utilising these extensions. As well as custom dashboards, enhanced metadata management tools, or specific integrations, we have the resources and expertise to extend CKAN to meet your specific requirements.

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